Refund Policy
Last Updated Date: August 29, 2026
At SaifHub (https://saifhub.com), we believe in transparent commercial guidelines. Due to the distinct nature of digital assets and custom web development services, our refund framework is divided into two clear categories.
Section A: Digital Products & Downloadable Assets
Because digital templates, code resources, and utility files can be accessed instantly:
- General Rule: Transactions for digital products are generally final once the download link or asset access has been provisioned.
- Defective Files: If a digital product file is verified as structurally corrupted or inaccessible, our technical team will provide an immediate functional replacement or fix.
- Duplicate Checkout: In the event of an accidental duplicate transaction for an identical product, a 100% refund is issued upon administrative verification.
Section B: Web Development & Custom Services
For contracted web development, setup, bug fixing, and customisation engagements:
- Pre-Commencement Cancellation: If a project is cancelled prior to development work or resource allocation, any advance deposits are fully refundable.
- In-Progress Work: Once development workflows have commenced, refunds are calculated proportionally based on completed hours and approved project milestones.
- Revisions & Adjustments: We include dedicated revision cycles within project scopes. Full refunds do not apply once a requested custom feature or bug fix has been successfully delivered and approved.
Refund Claim Process
To request a review for an order, please submit your transaction ID, registered email, and detailed reasoning to our support desk at contact@saifhub.com. Every claim is evaluated fairly on a case-by-case basis.
Business Name: SaifHub
Support Email: contact@saifhub.com
Official Web Portal: https://saifhub.com
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